Product care

Hand tufted rug
Our wool tufted rugs are suitable for any room in your house- living room, bed room, kids room.
We don’t recommend it for the bath room.
Regular vacuuming is essential to maintaining the condition of wool hand tufted rugs.

Spills: lightly blot (please do not rub) with a damp cloth or paper towel. For heavy spills, spoon up excess liquid before blotting with a clean, dry towel.

Stains: spot clean with water and a mild detergent then blot dry. Please do not use too much water, or allow the rug to remain wet. However, different soaps and cleaning agents react to yarn colour in different ways, so test the cleaning agent on a piece of rug first.

Heavy cleaning: please consult with a professional rug cleaner.

Spot cleaning or hand washing mode with using washing bag.

A Note to Pet Owners
Cut pile rugs are the most durable and easy to maintain, while loop pile rugs/loop pile cushions are prone to scratching and cannot be repaired once pulled (trimming is possible).